Returns & Exchange Policy
At Mommy's Mart, your peace of mind and your baby's well-being are our top priorities. We understand that shopping for your little one requires trust, and we're committed to providing you with the highest quality, untouched products.

Our Commitment to Your Child's Safety & Hygiene
Due to the sensitive nature of baby products and our utmost commitment to your child's health and safety, we do not offer exchanges or returns on any items. This strict policy ensures that every product you receive from Mommy's Mart is 100% new, unused, and hygienic, guaranteeing it hasn't been handled or used by any other customer. We appreciate your understanding as this policy allows us to maintain the highest standards of safety for your precious little one.

Order Cancellation
We understand that circumstances can change. You may cancel your order within 24 hours of the order date. To cancel your order, please contact our customer service team immediately at [+201223173317]. Please note that we cannot guarantee cancellations for orders that have already been processed for shipping after this 24-hour window.

What if my order arrives damaged or is incorrect?
While we meticulously pack every order, if you receive a damaged product or if there's an error in your order (e.g., wrong item shipped), please contact our customer service team within 24-48 hours of delivery. Provide your order number and clear photos of the damaged item or incorrect product. We will promptly review your case and arrange for a suitable resolution, which may include a replacement or refund for the affected items.